Ray Collis

Sellers: Don’t Wimp Out Because Of Their Process!

Sellers: Don’t Wimp Out Because Of Their Process!

Don’t get paralyzed by the buyer’s process. Don’t let it stop you selling. Even if your selling is limited to submitting a tender response, with little interaction with the buyer in advance, don’t cast aside the basics of either solution selling or relationship selling.

 Ray Collis

Sales Hopscotch: Turning Buying Process To Your Advantage

Sales Hopscotch: Turning Buying Process To Your Advantage

Buying has become increasing structured and process-driven. The steps in the buyer’s process therefore have a major bearing on the speed and indeed the success of the sale.
But adopting a less rigid view of buying process is important if the salesperson is to do his, or her job well. It requires adopting a non-linear view of the sales process, or what we like to call sales hopscotch.

 John O' Gorman

What Are The Buyer’s Next Steps?

What Are The Buyer’s Next Steps?

Imagine if you could predict what the buyer was going to do next. Well you can! That is if you understand your customer’s buying process and the standard steps that are typically involved.

 Ray Collis

Are You Waiting For The Customer To Call?

Are You Waiting For The Customer To Call?

Sales in a dangerously reactive mode in many organizations. Indeed, research suggests that the seller is the initiator of contact in only a minority of instances – most opportunities are the result of the customer calling. In this insight we will explore the results and the implications of sales success.

 Ray Collis

Sellers Beware: The Project Behind The Purchase

Sellers Beware:  The Project Behind The Purchase

Behind many big purchases is a project. Indeed the purchase itself may be a project, with a set of steps, a project team, project milestones and so on. Adopting the project perspective on the sale is important from the perspective of qualifying and closing the sale.

 John O' Gorman

The Top 10 Most Revealing Deal Questions

The Top 10 Most Revealing Deal Questions

Imagine you are asked as a sales manager to evaluate a key deal. How many pieces of information would you need in order to assess the likelihood of the deal closing as forecast?

 Ray Collis

9 New Ways To Nudge Your Customer To Buy

9 New Ways To Nudge Your Customer To Buy

More information is simply not enough to get the buyer to across the line – we all know that. If it was then we would write longer proposals and provide more detailed product sheets. In this insight we will use the latest buyer psychology to examine how to nudge the buyer towards a decision.

 John O' Gorman

50% Of Sales Forecasts Are Undermined By Missing Information

50% Of Sales Forecasts Are Undermined By Missing Information

Sellers are not getting all the information that they need. They are being asked to prepare accurate forecasts and close deals while at the same time key information is being withheld. In this insight we will examine the types of information sellers are being denied and how it can be accessed.

 Ray Collis

Understanding Buyer Psychology

Understanding Buyer Psychology

Buying decisions are generally more complex than they may at first appear. We look behind the buyer’s stated rationale for the decision and to uncover the psychology that is often hidden.

 John O' Gorman

Building A Logical Argument For Buying Your Solution

Building A Logical Argument For Buying Your Solution

How do you build a logical argument for the purchase of your product or solution? One that can beat the competition, secure the budget and win the deal? As we will examine in this insight the formula is clear.

 Ray Collis

Helping Your Customers To Justify Their Decisions

Helping Your Customers To Justify Their Decisions

Sellers must make sure that the buyer is in a position to justify the decision. Otherwise the risk of a stalled deal increases greatly. This is particularly important when decisions are driven by instinct or emotion.

 John O' Gorman

Is Relationship Selling Under Attack?

Is Relationship Selling Under Attack?

Relationships are an essential ingredient of successful selling. But will your relationship survive a change in the customers strategy, increasing budgetary pressures or the involvement of procurement? In this insight we examine the challenges to relationship selling and how they can be met.

why-buy-smallad
The latest research on how buyers buy
Who makes the buying decision