Ray Collis

Buyer-Seller Relationships: We Ask Dr. Phil for Advice

Buyer-Seller Relationships: We Ask Dr. Phil for Advice

The straight talking TV psychologist Dr Phil Mc Graw would probably have a lot of say about the typical buyer-seller relationship. He might even go as far as calling some of them dysfunctional. After all, many buyer seller interactions are missing the following key ingredients: · Open communication · High levels of trust · High […]

 Ray Collis

All Marketing Is SPAM!

All Marketing Is SPAM!

Have you checked your spam folder recently?  No doubt it is full to the brim of Viagra ads, weight loss methods, casinos and such utterly worthless messages.  However, today’s definition of SPAM goes far beyond that of traditional junk mail to encompass most of today’s marketing.  That is to say most marketing is viewed by […]

 Ray Collis

Why Saying Buying Has Changed Is An Understatement

Why Saying Buying Has Changed Is An Understatement

Buying has changed, that is little doubt about that. As salespeople we have witnessed first hand the changes and many of them have hurt us in the pocket. But add up all the changes and it amounts to something revolutionary. How Much Has Buying Changed? We all know that buying decisions are taking longer, that buyer […]

 John O' Gorman

9 things unforgiving buyers don’t like

9 things unforgiving buyers don’t like

  Buyers have heard it all before, which makes them a little more demanding. In short they are less forgiving when salespeople make any of the following mistakes:   Not knowing enough about your own products, or the customer’s industry. The number one complaint of buyers is a lack of product knowledge on the part […]

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