Added on October 13, 2010
John O' Gorman
case , Mystery , Sales Knowledge Gaps , Seller Test , understanding buying
Will You Pass The Buying Knowledge Test?
A recent poll of sellers shows that most are failing in terms of their knowledge of how customers buy. So, how good is your buying knowledge?
Added on August 4, 2010
John O' Gorman
complexity of buying , complicating factors , conflicting buyer demands , Messy Buying , politics , trade-offs for the buyer , understanding buying
Try Walking A Mile In The Buyer’s Shoes!
Indeed, to understand the full complexity of the purchase requires that the salesperson ‘walks a mile in the buyers shoes’. That is because as the Spanish puts it ‘it is much easier to be in the bullring, than to talk about bulls’