Added on October 28, 2010
John O' Gorman
change , information gaps , right , Weary
There is a reason why buyers sit back and let salespeople do all the talking — it puts them in control. This is particularly the case because salespeople ask fewer questions when they are talking — questions that buyers may be slow to answer because of: • Political or other sensitivities. • Genuine information gaps. […]
Added on August 16, 2010
John O' Gorman
conversation , good manners , lepers , phone , professional , professionalism , prospects , right , shoes , short shrift , workday
Applying the Golden Rule to Sales What goes around goes around. So treat salespeople as you expect to be treated. Call it good karma, good manners or simply The Golden Rule. Almost everybody in business will have to make a sales call at some time, or other. When they do they hope to be treated […]