Buyer Psychology

 Ray Collis

Is The Buyer Struggling Unnecessarily With Your Pitch?

Is The Buyer Struggling Unnecessarily With Your Pitch?

Many sellers are unknowingly doing things that make it harder, rather than easier for the buyer to buy. They are making simple mistakes that have the potential to turn a straight forward nod of the head from the buyer into a puzzled frown. As a result they are unnecessarily over-complicating and slowing progress towards a […]

 Ray Collis

48 Shades Of Grey In Buying

48 Shades Of Grey In Buying

What your buyer is thinking and how he, or she is feeling about the decision are two different things. As salespeople we need to focus on both. The Stereotype Of The Grey Buyer Buyers and in particular procurement professionals are stereotyped as being pale faced – grey suited bureaucrats. They are typically seen as analytical […]

 Ray Collis

Justify With Numbers – Compel With Emotions

Justify With Numbers – Compel With Emotions

Fact sheets, spreadsheets and ROI calculators are vital sales tools, but they are not enough. The seller must tap into the buyer’s underlying buying motivations and emotions as well as connecting with the buyers logic and analysis to improve sales performance. Moving Beyond The Calculator In Selling In business, emotions are generally considered unhelpful at […]

 Ray Collis

Bounded Rationality: Balancing Logic And Emotion In The Sale

Bounded Rationality: Balancing Logic And Emotion In The Sale

Although organizations are increasingly structured and sophisticated in their buying, for as long as people are involved in making decisions there will inevitably be an element of human fallibility in terms of how decisions are made. This is the age of the Utilitarian or Economic buyer and the Cost-Benefit Analysis. Where decisions are made by […]

 Ray Collis

What Science Tells Us About The Speed Of Buying

What Science Tells Us About The Speed Of Buying

Today’s buyers are slower to decide and that makes sales cycles longer. That sounds like a statement of the obvious, but it is actually grounded in our most up-to-date understanding of the workings of the human brain. Scientists Reveal The True Speed Of Buying You don’t need to understand cognitive science in order to know […]

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The latest research on how buyers buy
Who makes the buying decision