Added on August 16, 2010
John O' Gorman
implementation , level , note , technology , unpredictability
Organisations are increasingly organized, structured and careful in terms of how they buy. As salespeople we know this to be true. Yet, it is easy to underestimate just how sophisticated many buyers have become. Let us take the example of the buying process for major IT purchases in a large telco (as shown in the […]
Added on August 16, 2010
Ray Collis
Buying Decisions , institute of purchasing and supply , Purchasing Department , Sales Priorities , supplier relationships
Professional buying has come of age, reaching new heights in terms of importance and sophistication. But what are the implications for sales people? In this article we turn to the UK Chartered Institute of Purchasing and Supply and the US Institute of Supply Management to provide a new insight to the changing roles and perspectives […]
Added on August 9, 2010
John O' Gorman
Buyer Insights , Buyer Requirements , Buyers Love DIY , Buying Decisions , Construction , Podcast , Ray Collis , Sales Person , Sales Podcasts , Tender
To borrow from the lyrics of the popular song ‘buyers are doing it for themselves.’ They are ”standing on their own two feet and…’ identifying their requirements, defining the solution, writing the specification and building the business case. All this often takes place before they ever meet a vendor! This leaves the salesperson looking for a […]
Added on August 6, 2010
Ray Collis
business drivers , Closing , decision makers , salespeople , solution selection
The professional salesperson is a student of buying. This is particularly important at a time when buying decisions have become increasingly complex. The success of a deal depends on understanding now only how the buying decision will be made, but also the business decision that so often underlies it. With this in mind we have put […]
Added on July 14, 2010
John O' Gorman
Buying Steps , How Buyers Buy , John O Gorman , Ray Collis , Sales Podcast
Just because the steps involved in making a major purchase are not documented, does not mean that there is not a process, even a sophisticated one.
Added on July 14, 2010
John O' Gorman
Business Case , funnels , project approval , proposals , transition
Sales people are not the only ones who have funnels, buyers have them too! I will let the IT Director of a large multi-national explain: ‘Last year we had 300 million worth of projects for consideration across the organisation, but only a budget of 100 million. That meant we were faced with some very hard […]
Added on June 22, 2010
John O' Gorman
budget overruns , Buying Best Practice , How Buyers Buy , Public Procurement , public sector buyers
The UK press puts UK public sector buying under the microscope resulting in some fascinating insights to the nature of public procurement decisions and an impetus for better buying.
Added on June 20, 2010
John O' Gorman
Buying Decisions , dissatisfaction , Sales Meetings , savvy sales , Uncategorized
Key lessons from Neil Rackham’s ‘Major Account Sales Strategy’ ‘Major Account Sales Strategy’ by Neil Rackham’s is a bible for the savvy sales professional. It is as relevant today as when it was first published in 1989. So, we dusted it off and pulled out its key points. The key message of this ground-breaking book […]
Added on June 4, 2010
Ray Collis
Sales Orders , Stalled Decisions
There was a time when the worst that could happen to a salesperson was that he, or she would lose the sale. But, even more dreaded are those sales cycles that are stalled. A stage cycle gets to the stage where a salespeople needs closure. That is a definitive yes, or no, that would enable […]
Added on April 14, 2010
Ray Collis
budgets , business decision , point of view , senior management team , stakeholders
Most large organizations, and an increasing number of smaller ones, have a defined buying process. These processes are increasingly structured and indeed sophisticated. (a) More Sophisticated Buying Organizations have never been better, or at least more careful at buying. In particular, when it comes to major purchases they are applying greater rigor and sophistication to […]