Myth #4: Buyers Want To Be Sold To
A typical mistake made by salespeople is to assume that buyers want to be sold to. Buyers may want to buy, but that does not mean they want to be sold to. Indeed, as noted earlier, that is often the last thing that they want. They don’t want to be treated as a lead, a […]
Myth #5: It Is A Buying Decision
It is all about the buying decision, right? Well it used to be, but not anymore. Today’s major purchase requires not just a buying decision but a more fundamental businessdecision. Saying that a major purchase is a business, as opposed to a buying decision is not just a play on words. The two are dramatically different. […]
Myth #6: Buyers Buy Products & Services
Most salespeople are still selling products and services. That is in spite of the fact that what buyers really want are solutions to problems, not products and services. Take a look back at the Fortune 1000 buying process. How many times does it talk about product or service? Certainly a lot less than it talks about […]
Myth #7: It’s About Selecting A Supplier
Salespeople expect the Fortune 1000 buying process to focus on ‘shopping for a supplier’ and to include such steps as: Defining vendor selection criteria. Short-listing vendors. Briefing shortlisted vendors. Eliciting vendor proposals. Vendor presentations and clarifications. Vendor selection. Notification of successful and unsuccessful vendors. Final negotiation of terms and signing of contract. But these steps […]
Myth #8: Sales Process Equals Buying Process
It follows that as selecting a supplier is only a small part of the process, the sales process is typically only a small part of the buying process. The buying process is not just the search for a supplier and it does not begin by talking to suppliers about their solutions. It often begins long […]
Myth #9: The Competition Is Another Supplier
Sellers mistakenly assume that the competition is another supplier. However, in most cases it is not. The real competition is another project vying for the same resources, a decision todelay, a decision not to proceed or to do it in-house. With pressure on budgets, projects and purchases must compete for scarce organizational resources. Manager-buyers must demonstrate […]
Myth #10: The PO Is Everything
For most salespeople the purchase order is both the alpha and the omega, the beginning and the end. The problem is that buyers see things very differently. Where Is The Purchase Order? By searching through the detail of the activities set in the Fortune 1000 buying process, we see that the PO or selection of […]
Myth #11: Purchasing Pushes Paper
Sellers have traditionally had a degree of antipathy towards purchasing departments. So too have buyers. That is because its bureaucratic ways were seen as a hindrance to thesale. However, the role and the value of the purchasing function have been radically transformed. Purchasing can now be a powerful ally to both buyer and seller alike. […]
It’s Time To Explore Some Myths About Buying
In the face of the new reality of how buying decisions are made, it is now time to explode some of the myths that make old selling and new buying so difficult to reconcile. That is a total of 11 erroneous assumptions. These myths form part of the popular folklore of selling. They are the equivalent […]
From Sales Person to Trusted Advisor – Making The Transition
Wouldn’t your job be a lot easier if your customers and prospects saw you as a trusted advisor, rather than a salesperson? Well if the answer is ‘yes’ then ‘Trust-Based Selling by Charles H. Green’s is a must read. Do Buyers Trust Salespeople? The reality is that the words ‘sales’ and ‘trust’ are rarely used […]
Want to Build Trust? Then Minimise Buyer Risk
Finding the issue of trust a little difficult to deal with? Well, look at it interms of the buyer’s risk can help. Specifically the risk of making the wrong buying decision and the consequences in terms of; embarrassment, annoyance and cost. Your concern for and efforts to reduce the buyer’s risk are probably the most effective […]
9 things unforgiving buyers don’t like
Buyers have heard it all before, which makes them a little more demanding. In short they are less forgiving when salespeople make any of the following mistakes: Not knowing enough about your own products, or the customer’s industry. The number one complaint of buyers is a lack of product knowledge on the part of sales […]
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