Added on October 16, 2014
Ray Collis
Buyer Insights , Buying Process , Consultative Selling , iPad , Los Angeles iPad Scandal , Pre-tender Consultation with Suppliers , Procurement , Ray Collis , salespeople , Solution Selling , Tender , The Asg Group
The much publicized failure of one of the world’s largest iPad contract represents another ‘nail in the coffin’ of Solution Selling You have heard people say that Solution Selling is dead. But what you probably don’t realize is that the iPad may be hastening its demise. More specifically the much publicized failure […]
Added on November 15, 2013
John O' Gorman
Account Development , Buyer Insights , Buyer Research , Competitive Differentiation , Customer Portfolio Analysis , Customer Relationships , KAM , KAM Relationship Matrix , Key Account Management , Preferred Supplier , Price Competition , Standard Supplier , Strategic Supplier , Supplier Relations
How You Can Become More Strategically Important To Your Customers
You don’t just want to be seen as ‘simply another supplier’. You want to matter – to be seen as ‘strategic’. In so doing you want to stand apart from your competitors and to compete on the basis other than lowest price.
But just how important are you really to your customers? More important still how can you get your customers to see you as a strategic supplier to their business.
Added on November 15, 2013
Ray Collis
Account Development , Buyer Insights , Buyer Research , Competitive Differentiation , Customer Portfolio Analysis , Customer Relationships , KAM , KAM Relationship Matrix , Key Account Management , Preferred Supplier , Price Competition , Standard Supplier , Strategic Supplier , Supplier Relations
Strategies To Strengthen Your Key Account Relationships
Account managers need to analyze their Key Accounts to assess the strength of the relationship today and its potential for the future.
This is key to identifying how you can strengthen your position to become a preferred, or strategic supplier. In this insight we will show you how.
Added on August 9, 2010
John O' Gorman
Buyer Insights , Buyer Requirements , Buyers Love DIY , Buying Decisions , Construction , Podcast , Ray Collis , Sales Person , Sales Podcasts , Tender
To borrow from the lyrics of the popular song ‘buyers are doing it for themselves.’ They are ”standing on their own two feet and…’ identifying their requirements, defining the solution, writing the specification and building the business case. All this often takes place before they ever meet a vendor! This leaves the salesperson looking for a […]
Added on August 8, 2010
John O' Gorman
Buyer Insights , Buyer Requirements , Relationship Selling , Sales Cycles , Sales Meetings , Sales Priorities , Sales Skills , The Buying Revolution , Top 10 , Trust Based Selling
Wouldn’t your job be a lot easier if your customers and prospects saw you as a trusted advisor, rather than a salesperson? Well if the answer is ‘yes’ then ‘Trust-Based Selling by Charles H. Green’s is a must read. Do Buyers Trust Salespeople? The reality is that the words ‘sales’ and ‘trust’ are rarely used […]
Added on August 6, 2010
John O' Gorman
Business Case , Buyer Insights , Buyer Risk , Sales Cycles , Sales Skills , The Buying Revolution
Finding the issue of trust a little difficult to deal with? Well, look at it interms of the buyer’s risk can help. Specifically the risk of making the wrong buying decision and the consequences in terms of; embarrassment, annoyance and cost. Your concern for and efforts to reduce the buyer’s risk are probably the most effective […]
Added on July 26, 2010
Ray Collis
Buyer Insights , Buyers Lie , Demanding Buyers , How Buyers Buy , John O Gorman , Pirate Buyer , Podcast , Ray Collis , Sales Process , Sandler , Subservient Buyers , Taking Back Control , WIMP Junction
If you are you are feeling a little hard done by because of the way of the today’s buyer we have a message for you: ‘it is time to get real!’
Added on June 22, 2010
John O' Gorman
Buyer Insights , Buyer Requirements , Sales Cycles , Sales Meetings , The Buying Revolution
Buyers have heard it all before, which makes them a little more demanding. In short they are less forgiving when salespeople make any of the following mistakes: Not knowing enough about your own products, or the customer’s industry. The number one complaint of buyers is a lack of product knowledge on the part of sales […]
Added on June 22, 2010
Ray Collis
Buyer Insights , Buyer Requirements , Buyer Risk , Customer Relationships , Sales Cycles , The Buying Revolution , Top 10
The straight talking TV psychologist Dr Phil Mc Graw would probably have a lot of say about the typical buyer-seller relationship. He might even go as far as calling some of them dysfunctional. After all, many buyer seller interactions are missing the following key ingredients: · Open communication · High levels of trust · High […]
Added on June 16, 2010
Ray Collis
Buyer Insights , direct marketing , permission based marketing , SPAM marketing , The Buying Revolution
Have you checked your spam folder recently? No doubt it is full to the brim of Viagra ads, weight loss methods, casinos and such utterly worthless messages. However, today’s definition of SPAM goes far beyond that of traditional junk mail to encompass most of today’s marketing. That is to say most marketing is viewed by […]
Added on March 19, 2010
John O' Gorman
Buyer Insights , Buyer Requirements , Sales Cycles , Sales Meetings , The Buying Revolution
Buyers have heard it all before, which makes them a little more demanding. In short they are less forgiving when salespeople make any of the following mistakes: Not knowing enough about your own products, or the customer’s industry. The number one complaint of buyers is a lack of product knowledge on the part […]