Added on May 20, 2016
Ray Collis
Business Case Selling , Buyer-Seller Insights , justify the decision , Purchase Justification , Ray Collis
Few people would accuse those in procurement roles as being ‘yes men’. But perhaps a direct ‘no’ is less common than people think. Those in procurement and finance have found a more effective way of stopping buyers (and those who want to sell to them) in their tracks. It is to ask for a cost-benefit […]
Added on October 26, 2015
Ray Collis
Business Case , IT Business Case , Ray Collis , SAAS , Selling in the Cloud , Selling IT
Buying IT has changed. It is now as much a business decision as a technology decision and that makes the financial analysis of the costs and benefits and the return on investment very important. The implication for those selling IT is that a technically oriented sales pitch is no longer enough! With a range of […]
Added on October 16, 2014
Ray Collis
Buyer Insights , Buying Process , Consultative Selling , iPad , Los Angeles iPad Scandal , Pre-tender Consultation with Suppliers , Procurement , Ray Collis , salespeople , Solution Selling , Tender , The Asg Group
The much publicized failure of one of the world’s largest iPad contract represents another ‘nail in the coffin’ of Solution Selling You have heard people say that Solution Selling is dead. But what you probably don’t realize is that the iPad may be hastening its demise. More specifically the much publicized failure […]
Added on September 22, 2014
Ray Collis
Buyer Journey , Buyer Research , Buying Decision , Buying Process , Ray Collis , Sales Closing Skills , Sales Performance , Sales Tips , The Asg Group
Buying decisions are often a lot more complex than sellers realize. They can involve up to 5 stages – many of which do not involve the salesperson. That has real implications for getting the deal across the line.
Added on May 6, 2014
John O' Gorman
Buyer Research , Insights Selling , John Doerr , Mike Schultz , Sales Insights , The Asg Group , The Rain Group
‘Insights Selling’ Could Triple Your Sales Success Says New Book
Are Sellers Adding Value? Most buyers say ‘NO.’ The results of research with buyers shows that interactions with salespeople are falling short of what is expected. In particular they are failing to offer new ideas and insights that really help the customer to buy. A new book by the Rain Group (called Insight […]
Added on December 17, 2013
Ray Collis
Buying Process , Coach , Consultative Sale , Customer Engagement , Expert Salesperson , Help The Customer To Buy , Sales Process , Trusted Advisor
It is time to expect more from your sales process. It is no longer enough that it delivers consistency and control in respect of sales. Your sales process should also act as a magnet for your customers – it should add value for your customers and be capable of generating new levels of engagement and […]
Added on December 17, 2013
Ray Collis
Buying Process , Buying Steps , Maverick Buyer , Procurement , Purchase Order , Sales Process , Sales Success
Successfully Navigating The Procurement (PO) Maze
Closing the sale and getting the Purchase Order no longer go hand in hand. In many buying organizations a new level of bureaucracy and administration has grown around what was once just an administrative formality. Getting the PO is no longer a straight-forward matter – for the unprepared seller can be a costly maze. […]
Added on July 23, 2013
Ray Collis
Buyer Independence , Buyer Sophistication , Buying Process , Buying Trends , Control , Sales Leadership , Sales Process
Balancing Leadership With Control In The Sales Cycle
There is a lot of talk of taking control in respect of selling. But is taking control always possible, even desirable?
Added on July 16, 2013
John O' Gorman
Buying Process , Changes in Buying , Sales Forecasting , Sales Process , Sales Success
Misreading the buying process is easy for sellers to do, but it can be costly. It happens because of gaps in the seller’s knowledge of the steps, paperwork, review points, information requirements and so on.
Added on July 1, 2013
Ray Collis
bureaucratic buying , Buying Process , Featured , Relationship Selling , Sales Proposal , Sales Success , Solution Selling
Don’t get paralyzed by the buyer’s process. Don’t let it stop you selling. Even if your selling is limited to submitting a tender response, with little interaction with the buyer in advance, don’t cast aside the basics of either solution selling or relationship selling.
Added on June 28, 2013
Ray Collis
Buying Process , Competitive Tender , Featured , Needs Analysis , Relationship Selling , Sales Hopscotch , Sales Process , Sales Success , Solution Definition , Solution Selling , Strategic Selling
Buying has become increasing structured and process-driven. The steps in the buyer’s process therefore have a major bearing on the speed and indeed the success of the sale.
But adopting a less rigid view of buying process is important if the salesperson is to do his, or her job well. It requires adopting a non-linear view of the sales process, or what we like to call sales hopscotch.
Added on June 28, 2013
John O' Gorman
7 Step Strategic Purchasing Model , AT Kearney , Buying Models , Buying Process , Sales Forecasting , Sales Process , Strategic Procurement
Imagine if you could predict what the buyer was going to do next. Well you can! That is if you understand your customer’s buying process and the standard steps that are typically involved.